Facebook launches Canvas: Mobile Interactive Full Screen Ads

Facebook’s newest mobile ad creation is Canvas, which debuted at the Cannes Lions advertising festival in France, had a brief beta period and was recently made available to all Facebook advertisers using Power Editor.

With Facebook Canvas, advertisers are able to provide users with a full screen interactive rich media ad experience that lives within the Facebook app.

How It Works

Facebook Canvas ads exist only within Facebook’s popular mobile app.

Canvas ads appear to users as normal sponsored posts in their news feed. When users click on a Canvas sponsored posts, it expands, taking over the users’ full screen, immersing them into the rich content.

According to Facebook “You can easily build your Canvas using a combination of videos, still images and call-to-action buttons. In Canvas, people can swipe through a carousel of images, tilt-to-view panoramic images and zoom in to view images in detail.”

Initial Results

Canvas’ beta release was limited to well-known global brands including Carnival Cruise Lines, Wendy’s, Target, BMW and Macy’s.

In their first Canvas campaign, Carnival Cruise Lines targeted a broad audience of newcomers to cruising. TechCrunch provided some initial overall metrics, reporting that “53% of users that open a Canvas, view at least half of it, and the average view time is a stunning 31 seconds. The top Canvas ads can see more than 70 seconds of view time per user.”

Digiday reported that “Carnival said that 50 percent of people who opened the ad scrolled through until the end. Also, the average time spent with the ad was between 135 seconds and 174 seconds, longer than the ad’s running time of two minutes.”

Wendy’s Deconstructed Cheeseburger Canvas ad let people scroll, swipe, and see GIFs of different ingredients received 65 seconds of average view time. 2.9% of viewers even got all the way to the bottom and used the Wendy’s restaurant locator.

Why We Love It

  1. Increase Brand Awareness: For branding and awareness campaigns attention and engagement are top priorities. Facebook Canvas gives companies and brands the ability to create an immersive experience that grabs 100% of a user’s attention. The level of engagement driven by Canvas ads is unparalleled across social media platforms.
  2. Enhanced Mobile Experience: Facebook Canvas ads are designed for and run exclusively on mobile, so it only makes sense that the Canvas ads are fast to load and are very user friendly.
  3. Standard Advertising rates apply: Facebook Canvas ads run as sponsored post ads and there are no additional costs associated to run them. Advertisers will be able to use the same pricing and bidding models available for standard Facebook ads.
  4. Content Marketing Opportunities: With all the hype around content marketing, Canvas ads are like delivering small websites to your consumer’s thumbs. Great content nudges consumers closer to conversion goals.
  5. Higher Engagement: With Canvas’ advanced visual features you can create an immersive storytelling experience, translating into long consumer engagement and higher conversion rates.
  6. Ecommerce made easy: With Canvas you can add more details, including full product catalogs and even Buy Now CTAs.

Interested in learning more, contact your Charles River Interactive Account Manager, or check out Facebook’s official site for Canvas.

Interested in learning more in social media trends? Read more from our blog, View from the Charles:
The Rise of Mobile Chat Apps
Facebook & Twitter Unleash New, Exciting Features

How Does the New Google Ad Layout Impact SEO?

A couple weeks back, Google confirmed that it was removing ads from the right hand side of desktop search results. This change happened pretty quickly and led to a lot of conversations around what this meant for paid search.

But a lot of questions have also surfaced around how this change would impact SEO. Some are calling SEO the loser in all of this, while others are viewing this as an opportunity for SEO to be a winner.

Google’s Changes and SEO: 3 Facts to Know

It does not appear that these ad layout changes will change search results for most users. In fact, some users will get an improved experience. Let’s look at the facts:

  1. Google is bigger on mobile than desktop: Last year, Google confirmed that more searches happen on a mobile device – which never had the right rail ads – than on a desktop. That means, Google’s top users will not be impacted by this change.
  2. New paid search ad space only affects “highly commercial queries”: That is, searches where Google believes the user’s goal is to make a purchase. The four paid search ads at the top of the page will relate to those types of searches.
  3. Google values user experience: Google made this update to improve the user experience, and it demonstrates they are committed to searcher intent. By focusing on highly commercial queries, Google looks to give searchers with the intent to make a purchase more relevant ads.

Google’s Ad Layout and Organic Search: What Happens Now?

We know that the changes will affect SEO, but it isn’t yet clear to what extent. What we know for certain is that Google will continue to make changes that focus on a better user experience. If you want to stay ahead of the game, you should always put time into implementing a solid SEO strategy.

Let’s review some key points for you to consider:

  • Space just got far more competitive for organic
    What was formerly the top organic search result for a highly commercial query (where purchase is the intent) is now the fourth paid search ad. Research shows that the further down a result appears in the Search Engine Results pages (SERPS), the fewer clicks it receives. Now, organic search results may display below the fold on desktop searches specific to these queries. Previously, organic search results received as many as 70 percent of clicks. It will be interesting to see if this stat changes.
  • Expect to see more from the Knowledge Graph
    The removal of the right rail ads frees up a lot of space in the SERPS for more information to populate in the Knowledge Graph panel. Again, since Google is all about focusing on user intent and getting users accurate information as soon as possible, the Knowledge Graph feature is expected to become more prominent. We’ve already seen different versions of this panel, including the Health Conditions Knowledge Graph, which rolled out last year. So this is a critical time to focus on getting your local search efforts intact and your schema markup in place to take advantage of this newly open real estate.

Interested in developing a better understanding of Google as a marketer? Read more from our blog, View from the Charles:
Google SERP News: Right rail ads are gone
How to Launch Smarter Campaigns with Google Customer Match

3 Reasons to Use Google Tag Manager

Does this sound like you?

Your developers, SEO and paid search teams have come together to build a website that is driving traffic in volumes and surpassing your most optimistic estimates. Plus, the reports you’re getting from Google Analytics tell a positive story of highly engaged users.

From Google Analytics, you are learning how users came to your site, what pages they visited and how they engaged with your content.

But this data only tells part of the story. You want to know more about what users are actually doing on your site. Google Tag Manager is a free, effective tool that tracks user behavior.

What is Google Tag Manager?

Google Tag Manager (GTM for short) is a free easy-to-install service offered by Google. GTM allows you to set up an interface to build “Tags” (also known as pixels) to track and evaluate visitor interactions on your site through Google Analytics as Events and Goals.

You will gain valuable information about your audience reach, visitor experience and navigation, and path to conversion.

Why Use Google Tag Manager?

Here are three top reasons to start using Google Tag Manager on your site:

  1. Streamline your tags: Adding and managing tags can be time-consuming and messy. With GTM, you do not need to re-code your site. GTM provides your development team with a block of code to add to the opening <body> tag of each page you want to track.
  2. Improve site function: Once in place, the GTM online menu interface allows you to immediately build, test and publish your tags within minutes. Because the tracking tags are not hard coded, your site load time, a critical component of the user experience, can improve and may reduce visitor site abandons due to slow load times.
  3. Benefit from versatility: The data from these tags is not just limited to Google properties such as AdWords and DoubleClick. You can also collect multiple third-party applications such as Comscore, Facebook and Marin. You can add further customization by using HTML and JavaScript-based tags, variables, and triggers.

How to Implement Google Tag Manager

Google Tag Manager opens up a universe of new data and analytics possibilities to uncover new insights into your website performance. Charles River Interactive (CRI) has developed an end-to-end strategic and targeted GTM implementation approach with our search partners. We lay the GTM framework with defined goals, naming conventions, and deployment stages. Instead of a flood of raw data, CRI lets your metrics tell a story about your audience and their experience on your site. This brings about actionable insights and solutions to improve your website and marketing strategies.

Helpful Tools to Learn Google Tag Manager

Interested in learning more about GTM and how to apply it? Here are some helpful tools and resources:

Interested in learning more about how to leverage Google’s tools for your marketing goals? Read more from our blog, View from the Charles:

Google SERP News: Right rail ads are gone
How to Launch Smarter Campaigns with Google Customer Match

#RIPTwitter: The Future of Twitter and Your Brand

It took a week’s worth of bad news to make people talk about Twitter again. Today, you’re probably hearing a lot about the future of Twitter, and wondering whether it has one.

From the #RIPTwitter backlash to news that user growth has “come to a halt” – as a few media outlets put it – the company is fighting to prove it’s still relevant.

If you’re a marketer, you want to know what all of this might mean for your brand engagement on Twitter. Here’s what you need to know:

Twitter User Growth
Twitter released its fourth quarter earnings report late Wednesday. Not only has the company failed to increase new users since it went public, it has actually lost monthly active users from the previous quarter, according to news reports. Investors were clearly disappointed, as stocks fell in after-hours trading.

The timing couldn’t have been worse, as it arrived on the heels of the #RIPTwitter drama. The company’s fight is now two-fold: Proving itself to investors and preserving the loyalty of the angry users it desperately needs.

#RIPTwitter: What Does it Mean?
Twitter has been hinting for a year that an algorithm was in the works. On Friday, Buzzfeed broke the news that it would be introduced this week, sending the twittersphere into a frenzy. Enraged users created the #RIPTwitter hashtag to protest the change, officially announced Wednesday.

Why the revolt? Users say Twitter is copying the Facebook playbook. Until now, the real-time Twitter feed has been its key differentiator, setting it apart from other platforms. Now, users worry the algorithm will vet everything they see.

What is an Algorithmic Timeline?

  • How it works now: The feed appears in reverse chronological order. Users see the latest tweets from people they follow.
  • The problem: If you don’t log in for a while, your real-time feed keeps updating without you.
  • What changes: If you log in after a hiatus, the new algorithm will highlight the top missed tweets it thinks are most relevant to you, based on your activity and other factors. (Read more about the feature on Twitter’s blog.)
  • What stays the same: After these “top missed tweets,” users continue on to their normal feed.
  • Who has to use it: It’s an optional setting that’s rolling out in waves.

How Does the Twitter Algorithm Impact Brands?
So die-hard Twitterheads are upset. As a marketer, should you be, too? It doesn’t look that way.

Here’s what changes:

  • The algorithm will only pick tweets from a user’s followers. It will not select ads.
  • It will factor in organic engagement, so promoted tweets can’t cheat the algorithm.
  • The company promises it’s not moving toward a “pay to play” system for advertising, like what Facebook uses.
  • Your brand’s unpaid tweets are still equal to user tweets. They may appear as top highlights, if they get enough traction.

That means you should continue to invest in and distribute high-quality content. And who knows, maybe these changes will actually help you reach more people – that is, if Twitter makes good on its promise to Wall Street for user growth this winter.

Interested in learning more about social media trends? Read more from our blog, View from the Charles:

Considering a Domain Change? Examine These Influential Factors First.

Changing the domain of a well-established website comes with some risks that may have an adverse effect on site authority, rankings, and traffic. Weighing these potential risks before the domain change is made is vital to the continued health of the site.

Authority can be divided into two pieces: domain authority and page authority. Domain authority measures the predictive ranking strength of the entire domain or subdomain; page authority measures the strength of an individual page. Both of these measurements are rated on a 100-point logarithmic scale that becomes increasingly more difficult to achieve as the scale nears the maximum possible points.

Rankings are based on a number of different factors that include keywords, content, page layout, page authority, and social signals. Each of these factors is weighed and a ranking is assigned to each page of the website based on the search engine used. The rankings are what search engines use to order websites in a SERP (search engine results page).

Traffic is simply the number of visitors that land on a website through various paths. These paths include organic, paid, direct, social media, and others. The volume of traffic greatly depends on the ranking results that are assigned. Therefore, if a page shows up low in the search results then it is less likely to be clicked on and visited.

Analysis of Current Domain

This example demonstrates one of the highest authorities in Google’s index with a domain authority of 96 (remember, 100 being the highest) and a home page authority of 83 (100 being the highest again). These results are very significant and demonstrate a strong ranking, both which would suffer from a domain change.

Domain Name Change Metrics

 

One other factor to consider is social signals. In the example above, this company has substantial social metrics which result in increased social signals that Google weighs when ranking a site within search engine results. Social signals do not transfer when a domain is changed so this company would be forfeiting their current metrics and need to rebuild.

Domain Change Next Steps

There are a number of steps that should be implemented to properly execute a domain change if it is decided that the change is necessary or worthwhile.

Before the Domain Update

1. Do an Audit
It is important to audit all statistics before transferring domain names. This will help get a better understanding of everything going on associated with the domain and will give a benchmark in which to see progress from after the switch. The biggest component to audit is the inbound links coming to the site. This is important because it is the biggest SEO ranking factor and when changing domain names it is important to minimize losing good links.

Next, review all the links to look for the best quality ones and highlight them. The best links should be revisited and checked that they are still linked and 301 redirecting properly after transferring domains.

Additionally, conduct an audit on the top keywords that are being searched for that drive visits to the website. This will be used after the launch as talked about below.

2. 1 to 1 301 Redirect Everything
Setting up a 1 to 1 301 redirect will not only send the user to the correct page but will also tell search engines that the page has permanently been moved and will transfer the link credit to the new page. It cannot be stressed enough how important it is to take time and make sure everything is getting 301 redirected properly. This is very important for both traffic and search.

3. Keep the Same URL Structure
It is highly recommended to keep the exact same URL structure while switching domains. There are enough changes that both the site and Google have to account for in a domain name switch, to change all the URLs as well would result in even more loss in rankings and traffic. If you want to make changes to the URL structure, it’s best to wait a few months after the domain transfer, once things have settled, and then make the changes.

4. Tell Google You Moved
Submit the new domain to Google and update the domain in their system so all listings are up to date.

After Domain Update

1. Thorough Check
The day of migration, double and triple check everything is linked properly and 301 redirected appropriately. Use the keyword audit performed to review all the keywords that were driving traffic to the site and search for them on Google. Then confirm that they are 301 redirecting properly. Additionally, review the top inbound links and check to see if they are properly redirecting.

2. Monitoring 404 Errors
A 404 will happen when a page doesn’t get redirected properly. Be sure to monitor and update any 404’s that might occur. Check every day for the first week and update any pages that might be returning a 404 error. Continue to review once a week for the first month after the change to keep track of any possible 404 errors that might happen after the launch. Sometimes it can take a few weeks for some to surface.

3. Plan a Big Marketing Push Post Launch
It is pretty common that after the transfer of a domain, search rankings will decrease. Knowing this in advance, it’s important to plan a big marketing push for right after launch to help bump the rankings and return to or, better yet, exceed previous success.

4. Content Push
Implement new site content. Blogs are a particularly good way to expand content and getting multiple blogs posted will drive traffic to the site, and are more likely to get linked to and shared.

Conclusion

Some domain changes are a necessity and have to be completed for the betterment of the company. Even if the domain change is completed correctly, it can result in a drop in the authority numbers which will decrease the rankings, and therefore, an overall drop in traffic as domain authority is not transferable.

Websites that are well established and have years of successful data should stay on the existing domain whenever possible. The history of data can be lost with a domain change and the site would need to start building authority all over again. It would be difficult to recapture the examples’ numbers with a domain change and, in fact, they may never return to such high levels.

If the domain were to change it would undoubtedly lose authority in the process. Instead, consider leaving the domain in the current location and build the changes directly into the site content. If a change must be made then the list of steps and processes above should be executed to ensure the lowest amount of lost authority as possible.

Google’s Expanded Health Conditions Knowledge Graph – What Does it Mean for SEO?

We’ve done it. You have done it. So have a lot of other people we all know.

What is it?

Searched for information about a health condition online. As of February 2015, Google made it easier to find this type of information with a knowledge graph containing details for more than 400 medical conditions. And in early September, they more than doubled the number of conditions and enhanced the visual appearance of the health conditions knowledge graph, and added a downloadable PDF with the information. So now, when you search for a common condition such as “asthma”, you will see a page that looks like this:

Health Conditions Knowledge Graph

 

I’m sure you’re thinking, “This is great – I get information about the condition, including symptoms and treatments. I don’t see any problems.” The problem is what if you are a hospital or medical facility with an asthma treatment program, and you have just spent time optimizing your web pages to rank in one of the top positions for the term?  Now you are not only competing with health information sites such as WebMD as well as other hospitals, but you need to drag the searcher’s attention away from the bold visual.

All is not hopeless with this development. There are opportunities for hospitals and health care providers, including:

  • Users that will scroll past the knowledge graph to organic results are likely to be more qualified leads. Students and casual browsers who are simply looking for definitions and general information will have no need to look further. Patients and families truly looking for care for a condition will be seeking additional information.
  • Long-tail queries are (at least for now) not displaying the knowledge graph. So although phrases such as “exercise induced asthma” and “pediatric asthma” have less search volume than the broad term “asthma”, organic search results have better visibility and thus better click-throughs.

Beyond this, the question that remains for hospitals and healthcare providers is whether there is any benefit for them in maintaining pages on their site about medical conditions. For users that are seeking care for a condition, there is still value in gaining a ranking position in that space as the knowledge graph does not provide direction for treatment. Bottom line – perhaps there is a silver lining in the knowledge graph in allowing hospitals to do what they do best, provide treatment.